PRIVACY POLICY & SMS TERMS
Last Updated: June 16, 2026
Manassas Car Wash respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you contact us, visit our website, or use a QR code at our car wash to send us a text message.
INFORMATION WE COLLECT
When you scan one of our QR codes and choose to send a text message, we may collect:
• Your mobile phone number
• The text message you send
• The bay number or issue you are reporting
• The date and time of your message
• Any photos, details, or follow-up information you choose to provide
We may also collect basic website usage information when you visit our website, such as browser type, device information, pages visited, and similar analytics information.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Receive and respond to customer service requests
• Investigate and resolve reported issues at the car wash
• Follow up with you about the specific problem you reported
• Improve our equipment, service, and customer experience
• Maintain business records
• Comply with legal, safety, or security obligations
We do not use QR code problem-report texts to enroll you in marketing text messages.
SMS CONSENT
By scanning a QR code and sending the prefilled text message to Manassas Car Wash, you consent to receive text message replies from Manassas Car Wash about the issue you reported.
Message frequency varies depending on the nature of your request. Message and data rates may apply.
You may reply STOP to opt out of further text messages from us.
You may reply HELP for help.
Consent to receive text messages is not a condition of purchase.
NO SALE OR SHARING OF SMS CONSENT DATA
Manassas Car Wash does not sell, rent, or share your mobile phone number, text messaging opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers only as needed to operate our website, send and receive text messages, respond to customer service requests, maintain business records, or comply with legal requirements. These service providers are not permitted to use your information for their own marketing purposes.
SMS TERMS
Manassas Car Wash may send text messages in response to customer-initiated problem reports, service requests, or other customer support inquiries.
Message types may include:
• Replies to problem reports
• Requests for more information
• Updates about a reported issue
• Customer service follow-up messages
Message frequency varies.
Message and data rates may apply.
To stop receiving texts from us, reply STOP.
For help, reply HELP or contact Manassas Car Wash at (703) 361-5555.
DATA RETENTION
We keep customer messages and related information only as long as reasonably necessary for customer service, business records, legal compliance, safety, and operational purposes.
SECURITY
We use reasonable safeguards to protect customer information. However, no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
CHILDREN'S PRIVACY
Our website and text messaging services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
CHANGES TO THIS POLICY
We may update this Privacy Policy & SMS Terms from time to time. Updates will be posted on this page with a revised "Last Updated" date.
CONTACT US
Manassas Car Wash
Phone: (703) 361-5555
Website: https://manassascarwash.com/